Refund and Returns Policy
Effective Date: [13 September 2023]
At Zeefah.pk, we take pride in offering custom stitching and quality clothing. Please read our policy carefully:
Custom Stitching Orders
- Since all tailored items are made-to-order, no returns or refunds are available once stitching has begun.
- If there is a mistake on our part (wrong size stitched, different design), we will offer a free correction/alteration.
Ready-Made Clothing & Products
- Returns are accepted within 7 days of delivery, if the product is unused, unwashed, and in original packaging.
- Customers must bear the return shipping cost unless the product delivered was defective or incorrect.
Refunds
- Refunds (if applicable) will be processed to your original payment method within 7–10 working days after inspection of the returned product.
Exchange Policy
- Exchanges are allowed for size issues in ready-made clothing, subject to availability.
- Tailored/custom items cannot be exchanged.
Contact Us
For support regarding returns, refunds, or any concerns, please contact us at:
📧 info@zeefah.pk
📞 [+92 307 538 8832/ WhatsApp]